Privacy Policy

OZZY Trading Company Limited, Tax Code 0314313765 (Issued on March 27, 2017), issued by the Ho Chi Minh City Department of Planning and Investment. Address: 45 Nguyen Truong To Street, Xom Chieu Ward, Ho Chi Minh City.

We build relationships with customers based on respect, trust, privacy, and brand credibility.

We always strive to ensure the trust that our customers place in us when accessing the website www.phosol.vn and providing personal information. This privacy notice is provided to demonstrate Pho SOL’s commitment to online security and customer service. We process customer information responsibly.

Regulations on Personal Information Collection

We collect information from customers when registering on our website, subscribing to our newsletter, or purchasing products.

Any information we collect from you may be used in one of the following ways:

To personalize your experience – your information helps us better respond to your individual needs.
To improve website experience – we continuously strive to improve website service quality based on information and feedback received from customers.
To improve customer service – your information helps us respond more effectively to customer service requests and support needs.
To administer events, promotions, surveys, or other website features.
To send periodic customer care emails and SMS messages – if at any time you wish to unsubscribe from future emails, we include unsubscribe instructions at the bottom of each email.
Customer Information Security Regulations

Your information will not be sold, exchanged, transferred, or disclosed to any other company or organization for any reason without your consent, except for the explicit purpose of delivering purchased products or requested services.

We implement security measures to maintain the safety of your personal information when placing orders or accessing your personal information.

This statement applies to all of our branches and agents regardless of their location.

In particular, we will:

Collect personal information through appropriate processes and only to the extent necessary to meet operational needs or comply with legal requirements.
Ensure the accuracy of any stored personal information.
Apply appropriate technical and organizational security measures to protect personal information.
Ensure that personal information is not transferred outside the economic territory of Vietnam without appropriate safeguards or agreement from the individuals involved.

In addition, we may collect information related to website usage through various technologies, including cookies.

Your Choices

When we collect information from you, you may indicate that you do not wish for it to be used for further marketing communications.

You may also disable cookies in your browser.

Regulations on the Use of Customer Information

We use cookies, which are small files transferred to your computer’s hard drive through your web browser (if you allow), enabling websites or systems to recognize your browser and capture and remember certain information. This helps us understand and save your preferences for future visits and track advertisements.

Regulations on Sharing Information With Third Parties

OZZY Trading Company Limited will not rent, sell, or disclose customers’ personal information to unrelated third parties without customer consent, except as stated in this privacy notice.

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party websites have separate and independent privacy policies. Therefore, we bear no responsibility or liability for the content and activities of these linked websites. However, we seek to protect the integrity of our website and welcome feedback regarding these websites.

Regulations Regarding Children and Privacy

We comply with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not knowingly collect any information from anyone under the age of 13 without parental supervision when accessing our website. Our products and services are intended for individuals aged 13 and above.

We encourage parents and guardians to spend time online with their children and monitor the websites their children visit.

By using our website, you agree to our privacy policy. If we decide to change our privacy policy, we will post those changes on this page.

Regulations for Customers Accessing the Website

For customers accessing the website, we reserve the right to terminate transactions with any member who commits violations such as spamming, trademark infringement, using the platform to solicit visitors improperly, or engaging in unlawful activities. Please notify us if you discover harmful links by sending an email to: solfnb.mkt@gmail.com

In addition, customers are strictly prohibited from using any software, tools, or methods to interfere with the system or alter data structures. The dissemination, transmission, or encouragement of activities intended to interfere with, damage, or infiltrate website system data is strictly prohibited. Any violations will result in termination of all rights and may lead to legal prosecution if necessary.

All transaction information will remain confidential; however, if requested by law enforcement agencies, we will be obligated to provide such information to the appropriate authorities.

The conditions, terms, and content of this website are governed by the laws of Vietnam, and Vietnamese courts shall have jurisdiction for review and settlement.